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Business Process Outsourcing |
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Health Insurance Business Process Outsourcing
Consolidation, escalating service levels, and diminishing margins are spurring payers to outsource data entry, claim processing and related functions. Eldorado differentiates itself by moving beyond sheer labor cost-savings of 30+% to envelop long-term operational improvements. Ranked among the top 5 service providers by The Black Book of Outsourcing, Eldorado provides health payers with a blended on-shore off-shore administrative model to optimize our client partnerships. Our BPO team is locally based, providing the executive governance essential to facilitating ongoing client collaboration. |
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System Implementations
Eldorado is out to change this industry! Unfortunately, our industry, (Software Vendors) do not have a great track record when it comes to implementations that are on time and on budget. We have all heard horror stories of the exorbitant cost of some implementations. Most of our competitor’s implementation models contribute to this problem. How? They charge high, hourly rates for Professional Services like Project Management and Business Consultants. They give bonuses to their employees, not based on success criteria such as bringing a customer live, but based on the number of hours they bill the client. |
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To help successfully implement any of Eldorado software solutions, an entire suite of Eldorado services is available, provided by our staff of experienced industry specialists. Professional Services Include: - Requirements Review/Needs Review
- User Training
- Benefit Plan/Eligibility Setup
- Data Conversion
- Project Management
- Client-Specific Software Enhancements
| - Claims Outsourcing Services
- Data & File Maintenance
- Hardware Systems Consulting
- Consulting Services
- Pre-Installation Planning
- Business Re-Engineering
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